Return and Refund Policy

Enjoy shopping with the following return policy features:

If you have any issue Please contact us through our mobile no. Or send us an email at info@kermafarms.com and we will assist you. We will issue a full/partial refund or replacement in the case you:

- If you received an incorrect order

- If part of your order is missing,

- If there are any defective products due to a quality issue

You can cancel your order within 24 hours and will refund your money within 72 hours.

In all received complaints we will do our best to ensure our customers' satisfaction.

سياسة الإستبدال و الإسترجاع

استمتع بالتسوق مع ميزات سياسة الإسترجاع التالية:

في حالة مواجهة اي مشكلة رجى التواصل معنا من خلال رقم هاتفنا المحمول. أو أرسل لنا بريدًا إلكترونيًا على info@kermafarms.com وسنساعدك.

سنقوم باسترداد كامل / جزئي أو استبدال في حالة:

- إذا تلقيت طلبًا غير صحيح

- إذا كان جزء من طلبك مفقودًا ،

- إذا كان هناك أي منتجات معيبة بسبب مشكلة الجودة

يمكنك إلغاء طلبك خلال 24 ساعة وستسترد المبلغ المدفوع خلال 72 ساعة.

سنبذل قصارى جهدنا لضمان رضاء عملائنا في جميع الشكاوى الواردة.

Medjool Date Farm owner?

At Kerma Farms, we’re here to elevate your harvest to its highest potential. Whether you want to sell your dates, process them for the market, or take them global, we offer tailored solutions built on trust, transparency, and international standards.

Export

ready quality

Certified facility

(ISO &BRC)

End to end support

from farm guidance to global shelves

You choose how we collaborate:

We purchase your full crop

and you receive fast payment at competitive rates

Use our facility to process and package your dates

high-end quality for premium markets

Let us handle export

we process, sell, and pay you based on export value

let our team support your farm from cultivation to market launch

Kerma Farms Dates

6

Years

25

Countries

1500

Acres Owned By Kerma

4000

Acres Under Our Direct Management

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